Customer Relationship Management (CRM) systems are the backbone of modern business operations, streamlining customer interactions and driving sales growth. Featured.com presents a comprehensive directory of CRM experts who are at the forefront of implementing and optimizing these powerful tools. Our curated list includes seasoned professionals with deep knowledge in sales automation, customer data analysis, and CRM strategy. These experts regularly contribute to leading publications, sharing insights on maximizing ROI, improving customer retention, and leveraging CRM for data-driven decision-making. For publishers seeking authoritative voices on CRM trends and best practices, this directory offers quick access to knowledgeable sources. For CRM consultants and specialists, it's an opportunity to showcase expertise and connect with top media outlets. Discover the perfect CRM expert for your next article, interview, or project by exploring our directory below.
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Showing 20 of 1,791 experts
WHSuites Helping businesses by streamline lead tracking, compliance, and sales automation using modern CRM systems at WHSuites
WHSuites is a fully integrated lead management software designed to help businesses capture, track, and nurture leads efficiently. By automating follow-ups, improving response time, and centralizing customer data, our CRM is capable of making multiple automated reports at same time. Businesses like Pharma companies, solar, IT firms, and real estate use our products to grow their businesses and automate tasks to save time.
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CRM Expert at Ghlcrm.me
I use Go High Level CRM software to help agencies, service professionals and small businesses close deals, generate predictable revenue and efficiently manage customer relations. I also create helpful guides and tutorials about the use of GHL CRM and other marketing automation tools. My content breaks down complex strategies into actionable steps that can be implemented immediately. From setting up your first automated workflow to building a profitable white label agency, I provide the roadmap and support you need to succeed.
Founder at Strategic Database Systems
Give your business a strategic advantage. As strategic partner I help organizations develop and manage SaaS platforms based on a proprietary methodology that combines information management, staff development and system design that delivers applications that work not only the day they're delivered but for years to come. I have a proven 3 step process that puts your data to work for you.1. Get your arms around your data - Making your data visible and accessible2. Automate repetitive tasks - Save time while increasing communication with your stakeholders3. Analyze - Empower better decision making through intuitive dashboardsWhen you're ready to make your data your competitive advantage, reach out to me on LinkedIn and we'll schedule time to see how we can put your data to work for you.
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Director & Owner at BeyondCRM
Brisbane based with 15+ years experience gained with leading client and vendor companies throughout Australia, New Zealand, USA and Asia Pacific, covering: * Business Consulting: through Business Analysis and Strategic Consulting * Project Management: experienced in scoping and pricing software and service delivery, and managing a project through entire lifecycle; * Relationship Management: through Account Management, Service Delivery Management, Marketing & Alliance Management; * Domain expertise in customer focused initiatives (eg. CRM, Marketing Automation, BI etc)Roles have always required performing as the “bridge” between business and IT.Ideally suited to helping organisations leverage and maximise their relationships through improved processes and technology.Specialties: Marketing Automation, CRM and integration with related fields, such as Business Intelligence, Data Mining etc.
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Business Owner at Beckmann Collaborative, LLC
Candice is a CRM and operational efficiency expert dedicated to driving growth through streamlined communication. As the owner of Beckmann Collaborative LLC, she leverages the Zoho suite to build customized, robust systems for diverse industries. Her hands-on approach ensures clients don’t just receive a tailored strategy—they gain the mastery needed to manage their systems for long-term success. With a focus on customer experience, Beckmann Collaborative partners with clients across a diverse set of industries to optimize their marketing operations and improve client relationships. Our hands-on methodology ensures that our partners not only attain tailored CRM strategies but also gain the knowledge to maintain and manage these systems for sustained growth.
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erp implementer and consultant at eresource ERP
ERP Implementer and Consultant with 15+ years of experience delivering cloud-based ERP solutions for manufacturing, construction, and service industries. Provides insights on ERP implementation, AI in enterprise systems, and business process optimisation.
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CRM-Powered Done-For-You Growth at Lead Engineers
CRM-powered mortgage and real estate lead generation agency in Ontario, Canada delivering exclusive verified leads, high-intent prospects, realtor and broker-focused marketing, increased conversions, scalable pipeline growth, and top-tier lead generation services across Canada
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Founder (Director of Demand Generation) at B2B SaaS Reviews (ex-PartnerStack)
Hi there I'm the Director of Marketing at Wisedocs.ai, the Founder of B2B SaaS Reviews.com, and the Father of Clara, a beautiful three-year-old girl. Before Wisedocs, I worked for several go-to-market B2B SaaS companies: PartnerStack (Partner Management Platform and Network for SaaS companies), Influitive (Advocate Marketing designed to generate more reviews, references, and referrals), LevelJump (Sales Enablement) (acquired by Salesforce) and Eloqua (Marketing Automation) (acquired by Oracle).My professional passion is figuring out how software companies can align their go-to-market strategy with today's B2B buying journey. This has led me to user reviews, leveraging the customer's trusted voice, and partnerships, which are also generally more trusted than traditional sales and marketing.If you're in B2B SaaS and want trustworthy advice on getting reviews, prioritizing review sites, and leveraging reviews in your go-to-market strategy, subscribe to my LinkedIn posts and my email newsletter on B2B SaaS Reviews.com.
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CRM Specialist & Entrepreneuer at High Block
Passionate data-enthusiast with analytical thinking and positive mindset. Always interested in exchanging thoughts and getting new insights across disciplines.
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Head of CRM at crmlist.io
Business Management Consultant at Stepan Kazaryan
Stepan Kazaryan is a Business Management Consultant focused on digital presence, professional evaluation, and how public information shapes decision-making in modern business environments. His work centers on helping organizations and professionals understand how they are perceived before direct interaction occurs. In search-driven systems, evaluation often happens silently and quickly. Stepan advises clients on building structured digital foundations that support credibility over time. His approach emphasizes clarity, consistency, and responsible positioning rather than short-term visibility tactics. He works with executives, founders, and professional service providers who recognize that digital footprints influence trust, partnerships, and opportunity flow. By aligning websites, public profiles, and third-party references, Stepan helps create stable professional narratives that reduce uncertainty during evaluation. Rather than focusing on reactive measures, his advisory framework prioritizes preparation. This includes analyzing how search results present a name, how information connects across platforms, and how inconsistencies affect perception. The goal is to strengthen long-term positioning in a way that feels natural and sustainable. Stepan frequently writes and speaks about digital identity, credibility signals, and the structural factors that influence professional trust in online environments. His perspective reflects a broader shift in how professionals are assessed in the age of search and public information accessibility. Through disciplined strategy and steady execution, Stepan Kazaryan helps clients maintain clarity in environments where perception often forms before conversation begins.
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CEO at ElevatIQ
Sam Gupta has been a digital transformation thought leader for nearly two decades, with the primary focus on business systems. Sam is rated as the #1 thought leader in the ERP and CRM categories and #15 in the digital transformation category on Thinkers 360. He is also among the top 100 thought leaders across all categories. He has been part of large transformation initiatives for Fortune 500 corporations, but now spends his time consulting with SMEs as a Principal Consultant at ElevatIQ. Sam regularly speaks at industry conferences and contributes his experiences through many popular blogs and publications. He also hosts a podcast called WBSRocks and co-hosts a show with distinguished analyst Robert Kramer called Analysts Gone Wild--focused on the enterprise software industry.
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CEO at Featured
Brett Farmiloe is the Founder & CEO of Featured. Featured connects subject-matter experts with top publishers to increase their exposure and create quality, ready-to-publish Q & A content. More than 50,000 experts answer questions on Featured to get their insights published in articles on Fast Company, Entrepreneur.com, and 1,000+ more publishers. With 1M+ answers received, Featured is unlocking the full potential of human knowledge, one answer at a time. Previously, Brett founded and ran Markitors, a digital agency for small businesses, for 10 years before a successful acquisition. More stuff... Brett's first company, Pursue the Passion, was a career education startup that took Brett and three friends on two cross country roadtrips to interview people about how they found passion in work. One of the biggest takeaways? That people don't have a meaningful outlet to share the expertise they've accumulated in their lifetime. Other career highlights: - Helped the actor Hugh Jackman launch a charitable coffee company (acquired by Keurig) - Published Author (sold 1,000 copies...lots of them to people in Duluth, MN) - Keynote Speaker (100+ speeches from Alaska to Miami, including a TEDx) - First Mailchimp Expert west of the Mississippi - Founder of Digital Marketing company that is one of the best places to work in Arizona (Best Companies 100, Phoenix Business Journal) - Contributor to Forbes, SHRM, Thunderbird, Huffington Post, Mashable, TIME, NextWeb, Etc - Once was sponsored by a food company with unlimited supply of Hot Pockets. Proceeded to eat Hot Pockets for breakfast, lunch, and dinner for 30 days to bootstrap a startup. Never has ate a Hot Pocket again. Projects In Development... // Revival of the World Pillow Fight Championships
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CEO at CRM Squirrel
Joshua Murphy is the CEO of CRM Squirrel, a global Pipedrive Partner and consulting agency helping businesses optimize their sales processes through expert CRM setup, automation, and training. He also leads Agency Squirrel, the parent group of specialized companies including SEO Squirrel (SEO and web development) and Email Squirrel (AI-powered outbound campaigns). With operations across the UK, USA, Australia, and Canada, Joshua works with clients in industries including law, real estate, SaaS, finance, and eCommerce. His focus is building scalable systems that eliminate manual inefficiencies and drive measurable growth. Reporters and business writers often turn to Joshua for commentary on CRM strategy, sales automation, AI-driven marketing, SEO, and scaling service-based businesses. By combining hands-on experience running multiple companies with a global client base, he offers practical insights that bridge technology, marketing, and business strategy.
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Founder at Backyard Assist
Revenue operations leader with extensive knowledge in Salesforce CRM and marketing automation. Experience managing small teams and interest in working for Fortune 500 companies + high growth startups.
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Sales Director at SERPninja
I run SERPninja.io, a white label link building agecy proudly rated 5 stars on Clutch and TrustPilot. Trusted by over 300 agencies, we specialize in helping businesses achieve their own or their clients' link-building goals effectively. SERPninja.io has been featured on major publications like HubSpot, Backlinko, Forbes, G2 blog and Entrepreneur. Drop us a message if you want to crush your link building goals. Check out our YT channel at https://www.youtube.com/@serpninjasupport
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Sr. Director Global Marketing at QuestionPro
Crystal Wiese is the Senior Director of Global Marketing at QuestionPro, a leading online survey and research platform trusted by businesses, academic institutions, and researchers worldwide. With a background in Design Management and over a decade of experience in the tech and startup space, She brings a rare blend of creative vision and strategic marketing leadership to everything she does. Crystal's expertise spans digital content strategy, brand development, campaign management, and visual communication, making her a well-rounded voice on topics ranging from modern marketing best practices to building brand identity in competitive tech markets. She has a proven track record of developing and executing go-to-market strategies, managing multi-channel drip campaigns, and driving thought leadership content that resonates with global audiences. Before joining QuestionPro, Crystal served as Director of Marketing at Factom, a blockchain-as-a-service company based in Austin, Texas, where she helped bring emerging technology into mainstream media and represented the company at high-profile events including the Plug and Play Incubator. Her experience in the blockchain and startup world gives her a unique perspective on how innovative companies can build credibility and grow their audiences from the ground up. Crystal is based in Austin, Texas, and is passionate about advancing the world of research and helping organizations make smarter, data-driven decisions through better insights.
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Director at Surety Systems
Specializing in time and materials based consulting services, for both technical and functional aspects within JD Edwards, Lawson, Kronos, Oracle HCM, SAP, Salesforce, and Workday practice areas.
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Founder at BestAIFor
With over 15 years of hands-on experience in affiliate marketing, e-commerce, and digital growth strategy, I’ve helped brands scale profitable online partnerships and build high-performing affiliate ecosystems. As the founder of BestAIFor.com - a fast-growing AI tools directory, benchmark platform, and independent review hub - I now combine my performance marketing background with deep expertise in the AI landscape. I personally evaluate and benchmark hundreds of AI tools every month, tracking real-world metrics like speed, accuracy, pricing shifts, ROI, and usability across productivity, content, marketing, and creative workflows. My work focuses on cutting through the hype to deliver actionable, data-backed insights that help solopreneurs, marketers, and businesses choose the right AI stack for 2026 and beyond. Whether I'm setting up affiliate programs for AI tool makers, optimizing campaign performance with AI-powered automation, or identifying emerging trends through original benchmarks, I’m driven by one goal: turning complex technology into practical growth advantages. I’m passionate about sharing transparent, no-BS analysis and helping the industry move faster with better information. You’ll often find me publishing fresh benchmarks, “State of AI Tools” micro-reports, and strategic guides on BestAIFor.com.
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Founder & Editorial Director at Storify News
Erric Ravi is a Senior SEO Manager and the Founder & CEO of Storify News. With over 11 years of experience in the digital ecosystem, Erric specializes in scaling organic growth through advanced AI-powered strategies, including Generative Engine Optimization (GEO) and Answer Engine Optimization (AEO). He holds a B.Tech in Information Technology and is a recognized expert in technical SEO, content architecture, and Google Discover optimization. At Storify News, Erric leads the editorial and platform growth strategy, focusing on aligning high-authority content with the evolving behaviors of AI search engines and discovery platforms. His work is dedicated to building sustainable search-driven audiences and driving the future of search visibility.
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Showing 20 of 1791 experts
Experts should be ready to comment on cutting-edge CRM trends like AI-powered predictive analytics, integration with IoT devices, and the use of machine learning for personalized customer experiences. They should also be knowledgeable about mobile CRM advancements, social CRM strategies, and the increasing importance of data privacy and security in CRM systems. Discussing these trends can provide valuable forward-looking perspectives for publishers and demonstrate an expert's up-to-date industry knowledge.
Experts should be knowledgeable about three primary types of CRM systems: Operational CRM, which focuses on automating business processes; Analytical CRM, which emphasizes data analysis for better decision-making; and Collaborative CRM, which improves communication across departments. Additionally, they should be familiar with cloud-based CRM solutions, industry-specific CRM tools, and open-source options to provide comprehensive insights on CRM implementation and usage.
CRM experts can provide guidance on overcoming typical implementation hurdles such as user adoption, data migration, and system integration. They can offer strategies for effective change management, ensuring data quality, and aligning CRM functionality with business processes. Experts can also advise on selecting the right CRM solution based on company size, industry, and specific needs, helping to avoid costly mistakes and maximize ROI.
CRM system specialists can provide valuable insights on customer relationship management strategies, data analysis, and technology integration. They can offer expert commentary on how CRM tools improve customer retention, streamline sales processes, and enhance marketing efforts. Their expertise can help publishers create in-depth articles on business efficiency, customer experience optimization, and digital transformation in various industries.