Sarah brings more than four decades of experience to her column, having led complex people strategies across talent acquisition, employment law, capability development and large-scale HR ops. She leads both the internal people function and the HR outsourcing division—which means she's dealing with the practical realities of workforce management every day, not just advising on them from a distance. Her writing reflects that: grounded in what's actually changing, and what employers need to do about it before it becomes a problem.