Experienced leader in customer success and operations with a strong background in finance, technology, product and account management. With over 20 years of experience in SaaS, I have led teams supporting SMBs, mid-market accounts, large enterprise, as well as reseller partners. I have built a product line from the ground up to over $30M in annual sales, built an operations team from 3 to over 150 across the world, run an engineering & account management team responsible for over 250 integration, managed an accounting team responsible for a P&L with over $100M in revenue, and worked independently running business development from the East Coast. I have strong public company experience from my time at IAC as well as rich startup experience, helping grow Yext from $0 to over $300M...