Soumen Bhowmick

Over the past 25 years, my work has centred on understanding how people move, connect and build relationships through business, travel and shared experiences. I am the Founder of Pollen Dots, a journey design company that helps organisations strengthen leadership, employee experience, customer relationships, dealer engagement, brand activation and community building through thoughtfully designed journeys across India and Bhutan. Alongside building Pollen Dots, I have spent more than two decades with Indian Railways in commercial operations, gaining first-hand experience in mobility, customer behaviour, logistics and large-scale public service operations. Over the last two decades, I have travelled extensively across India and Bhutan, exploring not only destinations but also the commun...