Sam Kraus
Principal Customer Success Manager, EMEA at Workboard
Principal Customer Success Manager, EMEA at Workboard
I am a Customer Success Manager at Quantive, a leading OKR software in the strategy execution space. With over 5 years of experience in customer success, client relations, onboarding, and expansion, I have worked with startups and scaleups across various industries and geographies, managing a diverse portfolio of clients ranging from 200+ SMB and Midmarket accounts to working with a small portfolio of 8 enterprise accounts.My mission is to help clients achieve their strategic goals and grow their businesses using Quantive's powerful OKR software and AI capabilities. I have delivered 100% net revenue retention for three consecutive quarters, secured two global Fortune 500 companies as enterprise clients, and established strategic partnerships between customer success and consulting. I am...