Raja Murugan

Raja is a seasoned Customer Experience (CX) professional with over 15 years of expertise across core CX disciplines including listening design, metrics, insights, technology, and governance. As a CCXP-certified professional, Raja has successfully built and scaled enterprise programs from inception, driving customer-centric transformation and enhancing organizational performance. For a little over 8 years, Raja has mentored and developed high-performance teams, fostering a culture of excellence and innovation. Raja's Top 5 strengths (per Clifton): Strategic, Achiever, Arranger, Belief, Competition; Raja's personality (per Insights): Red, Blue and Yellow dominant.