Rachel Yates, BSN, RN, is the founder and CEO of Premier Care Coordination, a nurse-led virtual care coordination company. She specializes in Medicare's Community Health Integration (CHI) and Principal Illness Navigation (PIN) programs federal care coordination benefits that remain severely underutilized despite serving millions of eligible patients. Her recent essays on Medicare care coordination policy have appeared in Medical Economics and KevinMD. She has nearly a decade of clinical experience including trauma surgical ICU and virtual nursing.