Pania Harrington

I look after the words and workflows behind Help In Homework. My job is to make sure what we publish actually matches what students are struggling with at 11pm, not what sounds good in a boardroom. I spend a lot of time reading real student requests, talking to our tutors about what trips learners up, and then turning those patterns into clearer explanations, better examples, and smoother processes for our team. It’s half content, half operations.