I started in the outdoor living industry at 21, selling artificial grass through an eBay business I built from scratch. That did well enough that in 2016 I launched my own store, The Outdoor Look (theoutdoorlook.co.uk), which I've run ever since — a decade of hands-on experience helping UK homeowners, landscapers and holiday parks with their outdoor projects. Over the years the range has grown from artificial grass into the full low-maintenance outdoor space: aluminium and glass balustrade systems, composite decking, and artificial hedging and screening. Because I deal directly with customers' projects every day, I can speak practically about what UK building regulations require for balconies and barriers, how outdoor materials actually hold up in British weather, what things really cos...