Michael is a two-time entrepreneur with over 15 years of experience building large-scale machine learning systems. He is currently the founder of Aissist.io, an agentic AI platform that automates customer service and sales for SMB and mid-market companies. Prior to founding Aissist, he spent his career designing and scaling production ML infrastructure, bringing deep technical expertise to every layer of the AI product stack — from model orchestration and evaluation to continuous optimization.