Matthew F. Stevens

Matthew F. Stevens is a Trauma and Resilience Practitioner and the founder of Operational Regulation Systems (ORS™) and Neuro Advanced Learning Systems (NALS™) — conditioning systems built to improve operational capacity by addressing the nervous system regulation underlying performance. In a call center, that shows up as average handle time, quality scores, and organizational skills; in healthcare, as patient care quality and the ability to handle demanding or reactive patients. ORS conditions this at the organizational level; NALS at the individual level. These systems weren't built in theory. Matthew spent nearly two decades in human services — working with juvenile offenders, in residential treatment centers, and with at-risk youth and their families — before opening a nonprofit tha...