I'm the Coach that will take you to the gym, not just send you there. I help leaders and teams perform under pressure without burning themselves or their people out. I have over 35 years of business, management, and training experience in the computer and electronics industries. I have owned several successful businesses, managed IT and MSP service companies, and coached or mentored many more around the world. I am the thought leader on Agile as applied to Business Strategy and Service Delivery processes. I am a well-known author, speaker, and trainer on these subjects at industry conferences and in the SMB IT community.