Laura Kusto

I help organizations turn strategy into results—with clarity, structure, and a knack for figuring things out. Over the past 15+ years, I’ve held leadership roles across American Express, Hilton, and BCD Travel—building a deep bench of experience in business transformation, strategic operations, and cross-functional execution. I’ve scaled teams, rebuilt core processes, launched new initiatives, and solved messy problems with data, systems, and a calm, collaborative approach. I’m equally comfortable analyzing financial models, aligning stakeholders, or building board-ready content—and I’m at my best when I’m bringing people together to deliver on what matters. My roles have spanned P&L accountability, resource planning, supplier negotiations, systems implementation, team restructure...