Khaled Santina is a Digital Transformation Consultant, Business Analysis Expert, and Corporate Trainer with more than 20 years of experience helping organizations improve business performance through strategic change, process optimization, technology enablement, and capability development. He is the founder of Institute i4, an IIBA Premium Education Provider and PMI Registered Education Provider, where he has helped thousands of professionals prepare for globally recognized certifications including CBAP, CCBA, ECBA, PMI-PBA, PMI-ACP, and PMP. Khaled is the author of the Visual BABOK Study Guide and specializes in translating complex business analysis concepts into practical frameworks that organizations and professionals can apply immediately. Throughout his career, Khaled has worked ...