Technical Head of Operations. I build automated operational systems that scale. Background in entrepreneurship, operations, automation architecture, RevOps, and agentic AI. Currently serving as Head of Operations at Blazel, where I rebuilt core operational infrastructure across onboarding, account management, churn prevention, internal workflows, and customer operations. I also designed and developed “Night Shift,” our internal AI-driven operations system connecting 30+ platforms into a unified operational layer that saves thousands of hours per month. I lead across operations, automation engineering, customer success, and strategic partnerships while remaining deeply hands-on technically, building workflows, architecting systems, and developing product features alongside managing t...