I'm the founder of Bravos AI, a chatbot platform used by businesses across Europe. I built the product from scratch — backend, frontend, and the AI systems behind it — after years working in international real estate, where I learned how businesses actually lose customers: unanswered questions, language barriers, and nobody available outside office hours. I write about AI applied to customer support, multilingual automation, and how small businesses can compete with enterprise tools without enterprise budgets.