Bhavya is an AI Research Scientist at IBM Research in New York, specializing in natural language processing, text mining, and generative AI. She holds a PhD, Bachelor's, and Master's from the University of Illinois at Urbana-Champaign, where she was advised by Dr. ChengXiang Zhai. Her foundational research spans LLM-based analogy mining, AI-augmented education, and healthcare NLP, published across venues like the ACM Web Conference, ACM Learning @ Scale, and SIGCSE. More recently, Bhavya has been at the forefront of AI agents for IT automation. She co-authored ITBench (ICML 2025), a benchmark for evaluating AI agents across real-world IT tasks, and contributed to STRATUS (NeurIPS 2025), a multi-agent system for autonomous reliability engineering of modern cloud infrastructure. She also ...