Proactive business partner on service team supporting multiple City Agencies. Provide executive management support and guidance in performance management, employee relations issues, pay for performance and leadership development.Knowledgeable experience with interpretation and application of collective bargaining agreements and grievance resolution. Customer focused problem solver with expertise in complaint resolution. Experienced negotiator and mediator. Specialties: Performance management, Employee relations matters, and issues pertaining to EEOC, Title VII. Complaint resolution in customer oriented business arenas. Extensive investigative experience specific to employee relations, workers' compensation and commercial general liability exposures.