I am an entrepreneur and a business consultant for technology operations, business development and service management. I'm adept at managing technical relationships. I pride myself on my ability to engage at all levels of an organization and be a trustworthy part of cross-company technical and technology leadership teams. My technical background is complemented by my experience managing technical relationships with global, enterprise clients and running my own businesses. Foundations: -Customer service management -Cloud service customer management (Office 365, Azure) -Technical service delivery management -Strategic relationship management -Customer advocate for fortune 100 customers -ITIL foundations certified -MOF (Microsoft Operations Framework) certified -ERP consultant -Programmin...
Founder at Bootstrap Factory LLC