Brendan Flanagan

Brendan Flanagan is Chief Operating Officer of Unemployment Services Corporation (USC), a national unemployment claims management firm founded in 1976 and headquartered in Mashpee, Massachusetts. USC manages the full unemployment lifecycle for employers across all 52 U.S. jurisdictions, handling claims response, professional hearing representation, benefit charge auditing, and SUTA tax rate defense. Under Brendan's operational leadership, USC has helped employers avoid over $1 billion in unemployment liability since its founding. He specializes in employer unemployment defense strategy, state unemployment tax (SUTA) rate optimization, workforce cost management, and multi-state compliance. Brendan speaks and writes on topics including why employers lose unemployment hearings, the hidden ...