I'm Amine Fakiri, founder of SCORIXA, a SaaS platform that helps local businesses understand and recover the revenue they lose to negative online reviews. I hold a degree in economics, which shaped how I think about the financial side of customer behavior, something that runs through all my work today. Before founding SCORIXA, I spent several years in ecommerce, where I saw firsthand how directly online reputation and customer reviews translate into sales. That experience led me to build SCORIXA, which quantifies the exact dollar impact of a business's Google reviews rather than treating reputation as a vague, unmeasurable thing. I can speak to topics including online reputation management, how customer reviews affect revenue, review response strategy, and the challenges small and local...